Compatible apps:Ĭurrently, the SharePlay feature is supported by Apple Music and some of the video streaming apps like Disney+, TikTok, HBO Max, Hulu, Twitch, and others. SharePlay feature will be available on all devices running on iOS 15, iPadOS 15, tvOS 15, and macOS Monterey.
FACETIME SCREEN SHARE HOW TO
This capability of sharing the screen is already present in other video conferencing apps but what’s new is that Apple has built this feature in its native video calling app.Īlso Read: How To Schedule A Text Message On iPhone Apps and Devices Compatible with SharePlay Compatible devices: So anyone can play, pause or change the song according to their preference. What’s interesting is that everyone on the call is allowed to control what’s currently playing on the screen.
FACETIME SCREEN SHARE TV
Whenever the user wishes to end their screen broadcast, they tap the red bar and tap Stop on the Screen Broadcasting prompt.You can watch TV shows together with your friends and listen to songs during the video call. The user receives chat popups from the rep at the top of the screen, and to respond, they simply tap the popup to begin typing their response. While screen sharing, the user can navigate in and out of applications, and the representative sees everything on the device's screen from the rep console.ĭuring the broadcast, the rep and user can continue to chat. As long as the red bar is present, the iOS user's screen is being shared with the BeyondTrust support representative.
Once screen sharing is in progress, a red bar appears at the top of the screen.A countdown appears, indicating when broadcasting will begin. From the Screen Recording prompt, tap BeyondTrust Support.If only tapped, the iOS device automatically chooses to share the screen recording with the device's camera roll and not the BeyondTrust app. Make sure to firmly press the Start Broadcast icon to begin a broadcast. Firmly press the Screen Recording icon.While in the customer client, starting at the bottom of the screen, swipe up to reveal more iOS options.Once the representative accepts the session, the chat dialog appears.Enter the site name and session key provided by the representative.Open the BeyondTrust Remote Support Customer Client app on the iOS device.To start screen sharing with a representative from the BeyondTrust Remote Support customer client, follow the steps below. This allows the representative to view the user's screen in real time to better troubleshoot issues being experienced with iOS applications or the mobile device itself. Once a user has screen sharing enabled on their iOS device, they can use this functionality to share their screen with a helpdesk representative. Start Screen Sharing with the BeyondTrust Remote Support Customer Client from an iOS Device At this point, the iOS device can begin broadcasting its screen to other applications.
Screen Recording will then appear under the Include section.
FACETIME SCREEN SHARE MAC
Support your customer's Apple mobile devices through view-only screen sharing from your Windows, Mac or Linux representative console.
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